Amazon Customer Support and Operations Specialist
Tenaris
Munro - hace 3 días
We are looking for a detail-oriented and proactive Amazon Customer Support and Operations Specialist to join our team. In this role, you will be responsible for managing Amazon accounts, ensuring policy compliance, optimizing product listings, and driving sales performance. You will also oversee customer service tasks, manage inventory, and monitor key performance metrics to maximize efficiency and growth across platforms.
Responsibilities- Conduct audits and monitor Amazon accounts for policy violations, health warnings, and performance notifications.
- Manage inventory levels and forecast sales and inventory needs.
- Handle customer inquiries, reviews, and feedback to ensure a high level of customer satisfaction.
- Monitor and address negative reviews and perform related Customer Service tasks.
- Submit cases for reimbursement claims and coordinate product shipments to Amazon.
- Manage and grow the Shopify store, with experience in supplements or health products being advantageous.
- Optimize product listings with accurate and compelling content, images, and keywords in compliance with Amazon's Terms of Service.
- Monitor, analyze, and report on key performance metrics such as sales, conversion rates, and advertising spend on a weekly basis.
- Regularly audit product listings to ensure accuracy and compliance with Amazon and client guidelines.
- Address issues with listing category, image updates, and suppressed listings.
- Monitor Best Seller Badges performance on a daily and weekly basis, suggesting improvements.
- Monitor competitor activity and develop strategies to outperform competitors on the Amazon platform.
- Perform market research and competitor analysis for product categories.
- Suggest AB testing for listing updates.
- Research Amazon marketplaces for new product opportunities or line extensions.
- Stay updated on industry trends and Amazon policies for compliance and to capitalize on new opportunities.
- Perform other tasks as assigned.
- Minimum of 2 years of experience managing Amazon accounts.
- Strong understanding of Amazon's platform, algorithms, and best practices.
- Proficient in using Amazon Seller Central, Vendor Central, and other relevant tools.
- Demonstrated success in driving sales and achieving growth targets on Amazon.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Excellent communication skills with the ability to collaborate effectively across teams.
- Strong organizational and project management skills.
- Self-motivated and able to work independently with minimal supervision.
- Proficient in Excel and PowerPoint.
- Highly organized, solution-oriented, and detail-oriented.
- Ability to ask questions for clarification and tenacity in problem resolution.
- Can create and follow SOPs.
- Ability to handle various projects simultaneously.
- Excellent English reading and writing skills (C2 preferred, C1 acceptable).
- Must have fast internet and own a fast computer.
- Experience with supplements or health products is advantageous.
- Holiday paid time off
- Paid vacation time off
- Work from home
Lago
Role: Amazon Accounting Software and Analytics Specialist
Hours: 9am - 5pm Pacific Standard Time
USD Salary: Negotiable based on experience
Amazon Accounting Software and Analytics Specialist provides senior-level expertise in designing, building, and maintaining…
Remote Customer Support & Operations SpecialistSam & Colby
A popular online content company based in LATAM and the Caribbean is seeking a Customer Support Specialist. This full‑time position involves responding to customer inquiries, resolving order issues, and improving backend processes such as customer support automation. Ideal candidates are proactive, detail‑oriented, and capable of working independently in a remote environment.
Customer Service and Operations SpecialistNatural Cure Labs
Customer Service and Operations Specialist — Company: Natural Cure Labs — Location: Remote — Reports to: CEO
Role Overview: We need a “jack of all trades” to support immediate operational and customer service needs and grow with the company. This is not your typical support role; it requires a versatile individual who can adapt quickly and contribute to multiple functions.
Head of Customer Support and Call CenterTires and Parts
Head of Customer Support (Technical & Operations) — About the Company: Tires and Parts Inc. – an established USA company with 60 million in revenue is creating an offshoot brand selling tires, parts, and wheels. The new brand is directly supported by the company. Establishing a strong customer support and call center function is critical to our success.
Customer Support Specialist (Modification Team)RateHawk
Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Modification Team) to help us keep our support operations running smoothly. Ideal candidates are energetic, detail-oriented, and thrive in a fast-paced environment.
#J-18808-LjbffrRemote Amazon Support & Operations Specialist
A leading e-commerce firm in Argentina is seeking an experienced Amazon Customer Support and Operations Specialist. This role involves managing Amazon accounts, ensuring compliance, optimizing product listings, and monitoring sales performance. The ideal candidate should...
Remote Amazon Support & Operations Specialist
A global leader in manufacturing is seeking an Amazon Customer Support and Operations Specialist in Argentina. This role involves managing Amazon accounts, ensuring compliance with policies, optimizing product listings, and driving sales performance. The ideal candidate...
Remote Customer Support & Operations Specialist
A popular online content company based in LATAM and the Caribbean is seeking a Customer Support Specialist. This full-time position involves responding to customer inquiries, resolving order issues, and improving backend processes such as customer support automation. Ideal...
Amazon Accounting Software and Analytics Specialist- FBA Expert
Amazon Accounting Software and Analytics Specialist- FBA Expert Lago Role: Amazon Accounting Software and Analytics Specialist Hours: Monday-Friday 9AM -6 PM PST USD Salary: Negotiable based on experience Amazon Accounting Software and Analytics Specialist provides...
Accounting Software and Analytics Specialist- Amazon FBA Expert
Accounting Software and Analytics Specialist- Amazon FBA Expert Lago whatjobs.com Role: Amazon Accounting Software and Analytics Specialist Hours: 9am - 5pm Pacific Standard Time USD Salary: Negotiable based on experience Amazon Accounting Software and Analytics...
Customer Support Specialist (Modification Team)
Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Modification Team) to help us keep our...
39837912608- Amazon PPC Specialist/ Brand Manager
Amazon PPC Specialist / Brand Manager Activate Talent Job Title: PPC Amazon Specialist & Brand Manager Employment Type: Full-Time Industry: Beauty / Skincare About the Company We are a mission-driven, high-growth beauty brand inspired by cultural roots and powered by...
39837912608- Amazon PPC Specialist/ Brand Manager
Overview Job Title: PPC Amazon Specialist & Brand Manager Employment Type: Full-Time Industry: Beauty / Skincare About the Company: We are a mission-driven, high-growth beauty brand inspired by cultural roots and powered by clean, botanical ingredients. As we scale our...
39837912608- Amazon PPC Specialist/ Brand Manager
Amazon PPC Specialist / Brand Manager Job Title: PPC Amazon Specialist & Brand Manager Employment Type: Full-Time Industry: Beauty / Skincare We are a mission-driven, high-growth beauty brand inspired by cultural roots and powered by clean, botanical ingredients. As we...
E-commerce Marketplace Specialist (Amazon / ChannelAdvisor)
Overview DollarHobbyz is hiring an E-commerce Marketplace Specialist to own and stabilize our Amazon marketplace operations. This role is responsible for protecting revenue, resolving listing and compliance issues, and identifying missed opportunities caused by operational...
Amazon Case Specialist (Brand Control Analyst)
Amazon Case Specialist (Brand Control Analyst) Lago Role: Amazon Case Specialist (Brand Control Analyst) Location: Remote Hours: 7:30 AM to 4:00 PM EST Salary: open to negotiation based on experience The Brand Control Analyst is responsible for monitoring and...
Amazon Case Specialist (Brand Control Analyst)
Amazon Case Specialist (Brand Control Analyst) Role: Amazon Case Specialist (Brand Control Analyst) Location: Remote Hours: 7:30 AM to 4:00 PM EST Salary: (open to negotiation based on experience) The Brand Control Analyst is responsible for monitoring and protecting...
E-Commerce Operations Specialist for a Wellness Company (US Based/Remote)
Overview E-Commerce Operations Specialist for a Wellness Company (US Based/Remote) Paired is a leading US agency specializing in remote work solutions for businesses. We connect talented professionals with companies that need their skills, regardless of geographical...
E-Commerce Operations Specialist for a Wellness Company (US Based/Remote)
E-Commerce Operations Specialist for a Wellness Company (US Based/Remote) Paired is a leading US agency specializing in remote work solutions for businesses. We connect talented professionals with companies that need their skills, regardless of geographical location. The...
Paid Social Ad Operations Specialist
Get AI-powered advice on this job and more exclusive features. IMPORTANT: TO BE CONSIDERED YOU MUST COMPLETE THE FORM HERE: https://docs.google.com/forms/d/e/1FAIpQLSefMZq1KqmBygL2VWbBHdzoAjEfKiRmBh41w9a0lZYtCSHriw/viewform?usp=header Role Overview We're looking for a...
Payment Operations Specialist (E-commerce / D2C)
Payment Operations Specialist (E-commerce / D2C) Type: Contractor (Long-term) Location: Remote (LATAM) Schedule: Full-time Department: Performance Marketing / E-commerce Operations Reports to: Director of Performance Marketing About the Company Our client operates a...
Customer Success Specialist
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for...
Global Payroll Support Specialist - LATAM
Overview Global Payroll Support Specialist - LATAM Rippling About Rippling: Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and...
Global Payroll Support Specialist - LATAM
Global Payroll Support Specialist - LATAM Rippling whatjobs.com About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits,...
Customer Support Specialist
Join to apply for the Customer Support Specialist role at Sam & Colby Location: LATAM and the Caribbean Compensation: $2000 USD per month Open to remote: full-time or freelance We are the team at Sam & Colby Enterprises. While we are mostly known for our content on...